TERMS AND CONDITIONS
Real Foodz LLC
Effective date: August 12, 2026
Last updated: August 12, 2026
These Terms & Conditions govern your use of realfoodz.org and your purchase of meals and meal packages from Real Foodz LLC ("Real Foodz," "we," "us," or "our"). By placing an order or using our website, you agree to these terms.
WHO WE ARE
Real Foodz LLC
1027 S Blosser Rd
Santa Maria, CA 93458
(805) 357-2753
ELIGIBILITY
You must be at least 18 years old to place an order. By ordering, you confirm that you are 18 or older and that the information you provide is accurate.
ORDERS AND ORDERING DEADLINES
Order cutoff. Orders for the upcoming week must be placed by Friday at 11:59 PM Pacific Time. Orders placed after the cutoff will be fulfilled the following week.
Late orders. If you miss the cutoff, contact us. If we have additional meals available, we may be able to accommodate your order, but we cannot guarantee it.
Meal selection. For multi-week packages, you will be prompted to select your meals for each upcoming week before the cutoff. If we do not receive your selections by the cutoff, we will fulfill your order with your previous week's selections.
Order confirmation. You will receive an email confirmation after placing your order. Your order is not confirmed until you receive it.
Availability. Menu items are subject to availability. If an item becomes unavailable, we will substitute a comparable item or contact you.
PRICING AND PAYMENT
All prices are in U.S. dollars and are subject to change without notice. Prices in effect at the time you place your order apply to that order.
Payment is due in full at the time of purchase. We accept the payment methods displayed at checkout. Applicable sales tax will be added where required by California law.
Meal packages are paid as a single upfront purchase covering the full package term.
MEAL PACKAGES AND SUBSCRIPTIONS
Packages. Monthly and weekly packages are prepaid and cover a set number of meals over a set period. Unused meals do not roll over to a later period and expire at the end of the package term.
Subscriptions automatically renew. Subscription plans run for the term selected at purchase. Your subscription will automatically renew at the end of each term at the then-current price, and your payment method will be charged automatically, unless you cancel before the renewal date.
We will send you a reminder before each renewal. You may cancel at any time through your customer account at realfoodz.org, or by emailing realfoodzllc@gmail.com or calling (805) 357-2753. Cancellation takes effect at the end of your current term, and you will receive all meals you have already paid for.
Pausing. You may pause your package by notifying us before the weekly cutoff. Paused weeks are added to the end of your package term. Pause requests received after the cutoff take effect the following week.
CANCELLATIONS, CHANGES, AND REFUNDS
Before the cutoff. You may change or cancel your order for the upcoming week at no charge by contacting us before Friday at 11:59 PM Pacific Time.
After the cutoff. Once the cutoff passes, food purchasing and preparation begin, and orders cannot be canceled or refunded for that week.
Package and subscription refunds. Once the first week of a package or subscription has been fulfilled, the remaining balance is non-refundable. If you need to stop mid-package, contact us — we will apply the value of any unfulfilled weeks as account credit toward a future purchase. Account credit does not expire.
Problems with your order. If something is missing, damaged, or not what you ordered, contact us within 24 hours of pickup or delivery. We will make it right with a replacement or credit.
Our full Refund Policy is available at realfoodz.org/return-policy and is displayed at checkout.
PICKUP AND DELIVERY
Pickup. Orders are available for pickup on Mondays between 5:00 AM and 9:00 PM at 1027 S Blosser Rd, Santa Maria, CA 93458.
Delivery. We deliver on Mondays to addresses in Santa Barbara County and San Luis Obispo County. Delivery windows are estimates and are not guaranteed.
Uncollected orders. You are responsible for collecting your order during the pickup window and for refrigerating delivered meals promptly. Meals left uncollected or unrefrigerated may become unsafe to eat. We are not responsible for meals that spoil after we have fulfilled your order, and uncollected orders are not refunded.
Accurate address. You are responsible for providing an accurate delivery address. We are not responsible for orders delivered to an incorrect address you provided.
FOOD SAFETY AND ALLERGENS
Storage. Meals should be refrigerated immediately and consumed by the use-by date printed on your meal label, or frozen. Follow any heating instructions provided.
Allergens. Our meals are prepared in a kitchen that handles milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy, and sesame. We cannot guarantee that any meal is free from cross contact with these allergens. If you have a food allergy or sensitivity, you are responsible for reviewing ingredients and deciding whether our meals are appropriate for you. Contact us with questions before ordering.
Not medical or nutritional advice. Our meals and any nutritional information we provide are for general informational purposes only and are not medical, dietary, or nutritional advice. Consult a qualified healthcare professional regarding your individual dietary needs.
SMS TERMS & CONDITIONS
Program description. Real Foodz LLC operates an SMS program that sends order-related and meal package messages to customers who have opted in. Messages include weekly menu selection reminders, order confirmations, and pickup or delivery notifications.
How to opt in. You may opt in by checking the SMS consent box during checkout at realfoodz.org and providing your mobile phone number. Consent to receive text messages is not a condition of purchase.
Message frequency. You will receive up to 4 messages per week. Message frequency may vary based on your order activity.
Cost. Message and data rates may apply. Real Foodz LLC does not charge for text messages, but your mobile carrier's standard rates apply.
How to opt out. Text STOP or reply STOP to any message from us at any time to unsubscribe. You will receive a confirmation message, and no further messages will be sent unless you opt in again.
Help. Reply HELP to any message for assistance, or contact us at realfoodzllc@gmail.com or (805) 357-2753.
Carrier disclaimer. Wireless carriers are not liable for delayed or undelivered messages.
Supported carriers. AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, U.S. Cellular, MetroPCS, and others. Carrier support may change without notice.
Privacy. See our Privacy Policy at realfoodz.org/privacy-policy for information on how we handle your data.
Changes. Real Foodz LLC may modify or discontinue this SMS program at any time without notice.
WEBSITE USE
You may use our website for lawful purposes only. You may not attempt to interfere with the site, access it through automated means, or use it to transmit harmful code.
INTELLECTUAL PROPERTY
All content on realfoodz.org, including our name, logo, menu descriptions, photographs, and recipes, is the property of Real Foodz LLC and may not be copied or used without our written permission.
DISCLAIMER AND LIMITATION OF LIABILITY
Our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
To the fullest extent permitted by law, Real Foodz LLC's total liability arising out of or relating to these terms or your purchase is limited to the amount you paid for the order giving rise to the claim.
Nothing in these terms limits liability that cannot be limited under California law.
GOVERNING LAW
These terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute will be resolved in the state or federal courts located in Santa Barbara County, California.
CHANGES TO THESE TERMS
We may update these Terms & Conditions at any time. When we do, we will revise the "Last updated" date above. Continued use of our services after changes take effect means you accept the updated terms.
CONTACT US
Real Foodz LLC
1027 S Blosser Rd
Santa Maria, CA 93458
(805) 357-2753